000			00361nam a22001457a 4500
020			_a0195677951
082			_a658.4013 _bBED/Q
100			_aBedi, Kanishka,
245			_aQuality Management /
260			_aNew Delhi : _bOxford University, _cc2011.
300			_axi,712p.: _bill.; pb
500			_aIncludes Index
650			_aQuality Management
942			_cBB
999			_c30864 _d30864