World-class customer satisfaction / (Record no. 28736)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00441cam a2200157 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0786301287 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.81 |
| Item number | BAR/W |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Barsky, Jonathan D. |
| 245 10 - TITLE STATEMENT | |
| Title | World-class customer satisfaction / |
| Statement of responsibility, etc | Jonathan D. Barsky. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Burr Ridge, Ill. : |
| Name of publisher | Irwin Professional Pub., |
| Year of publication | c1995. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xviii, 229 p. : |
| Other physical details | hb |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject keyword | Consumer satisfaction |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject keyword | Customer services |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Damaged status | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 10/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 32715 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31565 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31566 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31567 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31121 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31122 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31123 | Books | |
| Subject Book | St. Paul's College | St. Paul's College | Commerce | 19/12/2014 | Donated by IBP | 500.00 | 658.81 BAR/W | 31124 | Books |