Organisational behaviour text and cases /
Sekaran, Uma
Organisational behaviour text and cases / - Ed.2 - New Delhi : Tata McGraw Hill Pub. Co. Ltd. 2007. - xv,359p.:
CONTENTS Preface vii Acknowledgements ix 1. Introduction to Organisational Behaviour 1 Organisation, Management and Organisational Behaviour1 Theories of Management Leading to Organisational Behaviour 4 Role of Culture in Management10 Challenges of the Changing World of Work 13 Current Concerns for Organisations14 Discussion Questions15 2. Enrichment of OB Knowledge Through Research 14 Some Basic Research Terminologies17 Types of Research: Basic and Applied19 . Scientific Research19 Types of Research Studies: Field and Lab22 Understanding the Nature of Managerial Work and Manager's Roles Through Observational Studies25 Implications for Managers26 Summary 26 Discussion Questions26 Exercise27 . 3. Personality Predispositions and Managerial Effectiveness 28 Personality29 Values, Attitudes and Beliefs34 Argyris's Maturity-Immaturity Continuum 40 Managerial Relevance 42 Summary 43 Discussion Questions43 4. Perceptual Processes and Developing Perceptual Skills 47 Perceptual Prbcess48 Factors Influencing the Perceptual Process52 Factors Affecting the Perceptual Throughput Process53 Summary60 Discussion Questions60 Exercise61 The Narmada River Story61 5. Motivation and Work Performance: Content and Cognitive Theories 63 Motive, Motivation, Motivating 64 Theories of Motivation65 Is Motivation Culture-Bound and How Can Indian Managers Motivate Employees? 82 Summary86 Discussion Questions87 Kalinga Ferro Alloys88 6. Reinforcement and Motivation-Performance Relationship 92 Reinforcement Theory 92 Behaviour Modification93 Individual and Organisational Learning Processes94 Reinforcement Strategies95 Implication of Reinforcement Theories and Schedules for Managers99 Relationship between Motivation and Performance100 Summary101 Discussion Questions101 Exercise101 Individual Work Sheet103 Tardiness in the Production Department of the Bhilai Steel Plant104 7. The Dynamics and Management of Stress 105 Impact of Stress on Individuals106 Personality Predispositions and Experienced Stress707 Sources of Stress707 Stress Management772 Selected Stress Research Studies Done in India776 Summary117 Discussion Questions117 Exercise118 8. The Dynamics of Communication 120 Communication Process727 Effective and Efficient Communication726 Structure of Communication732 What Managers Can Do135 Summary 135 Discussion Questions136 Communication Exercise136 Exercise in Upward Appraisal137 A Case of Letting the Hair Down138 9. Work Groups and Group Dynamics in Organisations 139 Synergy Through Groups140 Group Dynamics142 Different Modes of Decision Making in Groups149 Group Effectiveness757 Stages of Group Development757 The Manager's Role in Groups and the Decision Making Processes759 Summary159 Discussion Questions160 The Rueful Results of Records Room Relocation161 10. Intergroup Dynamics, Teams and their Management 164 Teams 767 How Managers Can Tap into Groups and Make Them an Organisational Resource 7 72 Summary 174 Discussion Questions 174 Exercise174 The Sad Saga of the Sastri Hall Hostel Kitchen177 11. Leadership and Managerial Effectiveness 180 Leadership as an Influence Process180 Theories of Leadership7 57 Leader Behaviour Theories182 Contingency Theories of Leadership183 Other Approaches to Leadership188 Recent Approaches to Leadership790 Leadership in the Indian Context792 Leadership and Technology 79 Summary 194 Discussion Questions 196 The Nataraj Metal Products Company 197 12. Conflict Management and Negotiation 200 Nature of Conflict 200 Dynamics of Conflict 203 Conflict Resolution Modes205 Approaches to Conflict Management 26*7 Sources of Conflict in Organisations211 Negotiation 213 Managerial Implications275 Summary215 Discussion Questions 216 Understand Your Conflict Management Style 216 Escalation of Conflict Through Endowed Chair 220 13. Power and Politics in Organisations 222 Sources of Power 225 Ways to Acquire and Enhance Power 226 Organisational Politics 227 Managerial Implications 229 Summary 229 Discussion Questions 230 The Professor Who Almost Did Not Make It!231 14. Job Design 237 Job Designing: Simple to Complex Jobs238 Job Diagnostic Survey 239 Socio-Technical System Design and the Quality of Work Life 242 Influence of Technology on Job Design 243 Deploying Alternative Work Patterns244 Job Design and Quality of Work Life 245 Implications for Managers247 Summary 247 Discussion Questions 247 Exercise 248 The Unpredictable Ms Sindhu Joshi 251 15. Structure, Size, Technology, Environment and Organisation Design 254 Different Organisational Structures 255 Components of Structure 256 Size, Technology and Structure265 Environment 267 Organisation Design 270 Differentiation and Integration 277 Managerial Implications274 Summary' 274 Discussion Questions 275 Exercise 275 The Aesthetic Embroidery Shop276 16. Organisation Development and Organisational Culture 277 Quality of Life 277 Organisation Development 279 Organisational Culture280 Potential Areas for OD Interventions 281 Values and OD288 Managerial Implications259 Summary 290 Discussion Questions 290 Growing Pains of the Pennathur Tyre Company 291 17. Managing Organisational Change Processes 293 Planned Change 294 Implications for Managers303 Summary 304 Discussion Questions304 Exercise304 North Electricity Board: A Case of Restructuring in the Indian Power Industry 305 18. Organisational Effectiveness, Human Resource Management and Current Trends in OB 311 Input-Throughput-Output Model of Organisational Effectiveness 312 Human Resource Management 316 Defining Organisational Effectiveness 319 Current Trends in Management 321 Trends and Issues in Indian Organisations 322 Summary 324 Discussion Questions 324 Glossary 326 References 344 Subject index 351 Name index 358
0070581908
commerce
658.4 / SEK
Organisational behaviour text and cases / - Ed.2 - New Delhi : Tata McGraw Hill Pub. Co. Ltd. 2007. - xv,359p.:
CONTENTS Preface vii Acknowledgements ix 1. Introduction to Organisational Behaviour 1 Organisation, Management and Organisational Behaviour1 Theories of Management Leading to Organisational Behaviour 4 Role of Culture in Management10 Challenges of the Changing World of Work 13 Current Concerns for Organisations14 Discussion Questions15 2. Enrichment of OB Knowledge Through Research 14 Some Basic Research Terminologies17 Types of Research: Basic and Applied19 . Scientific Research19 Types of Research Studies: Field and Lab22 Understanding the Nature of Managerial Work and Manager's Roles Through Observational Studies25 Implications for Managers26 Summary 26 Discussion Questions26 Exercise27 . 3. Personality Predispositions and Managerial Effectiveness 28 Personality29 Values, Attitudes and Beliefs34 Argyris's Maturity-Immaturity Continuum 40 Managerial Relevance 42 Summary 43 Discussion Questions43 4. Perceptual Processes and Developing Perceptual Skills 47 Perceptual Prbcess48 Factors Influencing the Perceptual Process52 Factors Affecting the Perceptual Throughput Process53 Summary60 Discussion Questions60 Exercise61 The Narmada River Story61 5. Motivation and Work Performance: Content and Cognitive Theories 63 Motive, Motivation, Motivating 64 Theories of Motivation65 Is Motivation Culture-Bound and How Can Indian Managers Motivate Employees? 82 Summary86 Discussion Questions87 Kalinga Ferro Alloys88 6. Reinforcement and Motivation-Performance Relationship 92 Reinforcement Theory 92 Behaviour Modification93 Individual and Organisational Learning Processes94 Reinforcement Strategies95 Implication of Reinforcement Theories and Schedules for Managers99 Relationship between Motivation and Performance100 Summary101 Discussion Questions101 Exercise101 Individual Work Sheet103 Tardiness in the Production Department of the Bhilai Steel Plant104 7. The Dynamics and Management of Stress 105 Impact of Stress on Individuals106 Personality Predispositions and Experienced Stress707 Sources of Stress707 Stress Management772 Selected Stress Research Studies Done in India776 Summary117 Discussion Questions117 Exercise118 8. The Dynamics of Communication 120 Communication Process727 Effective and Efficient Communication726 Structure of Communication732 What Managers Can Do135 Summary 135 Discussion Questions136 Communication Exercise136 Exercise in Upward Appraisal137 A Case of Letting the Hair Down138 9. Work Groups and Group Dynamics in Organisations 139 Synergy Through Groups140 Group Dynamics142 Different Modes of Decision Making in Groups149 Group Effectiveness757 Stages of Group Development757 The Manager's Role in Groups and the Decision Making Processes759 Summary159 Discussion Questions160 The Rueful Results of Records Room Relocation161 10. Intergroup Dynamics, Teams and their Management 164 Teams 767 How Managers Can Tap into Groups and Make Them an Organisational Resource 7 72 Summary 174 Discussion Questions 174 Exercise174 The Sad Saga of the Sastri Hall Hostel Kitchen177 11. Leadership and Managerial Effectiveness 180 Leadership as an Influence Process180 Theories of Leadership7 57 Leader Behaviour Theories182 Contingency Theories of Leadership183 Other Approaches to Leadership188 Recent Approaches to Leadership790 Leadership in the Indian Context792 Leadership and Technology 79 Summary 194 Discussion Questions 196 The Nataraj Metal Products Company 197 12. Conflict Management and Negotiation 200 Nature of Conflict 200 Dynamics of Conflict 203 Conflict Resolution Modes205 Approaches to Conflict Management 26*7 Sources of Conflict in Organisations211 Negotiation 213 Managerial Implications275 Summary215 Discussion Questions 216 Understand Your Conflict Management Style 216 Escalation of Conflict Through Endowed Chair 220 13. Power and Politics in Organisations 222 Sources of Power 225 Ways to Acquire and Enhance Power 226 Organisational Politics 227 Managerial Implications 229 Summary 229 Discussion Questions 230 The Professor Who Almost Did Not Make It!231 14. Job Design 237 Job Designing: Simple to Complex Jobs238 Job Diagnostic Survey 239 Socio-Technical System Design and the Quality of Work Life 242 Influence of Technology on Job Design 243 Deploying Alternative Work Patterns244 Job Design and Quality of Work Life 245 Implications for Managers247 Summary 247 Discussion Questions 247 Exercise 248 The Unpredictable Ms Sindhu Joshi 251 15. Structure, Size, Technology, Environment and Organisation Design 254 Different Organisational Structures 255 Components of Structure 256 Size, Technology and Structure265 Environment 267 Organisation Design 270 Differentiation and Integration 277 Managerial Implications274 Summary' 274 Discussion Questions 275 Exercise 275 The Aesthetic Embroidery Shop276 16. Organisation Development and Organisational Culture 277 Quality of Life 277 Organisation Development 279 Organisational Culture280 Potential Areas for OD Interventions 281 Values and OD288 Managerial Implications259 Summary 290 Discussion Questions 290 Growing Pains of the Pennathur Tyre Company 291 17. Managing Organisational Change Processes 293 Planned Change 294 Implications for Managers303 Summary 304 Discussion Questions304 Exercise304 North Electricity Board: A Case of Restructuring in the Indian Power Industry 305 18. Organisational Effectiveness, Human Resource Management and Current Trends in OB 311 Input-Throughput-Output Model of Organisational Effectiveness 312 Human Resource Management 316 Defining Organisational Effectiveness 319 Current Trends in Management 321 Trends and Issues in Indian Organisations 322 Summary 324 Discussion Questions 324 Glossary 326 References 344 Subject index 351 Name index 358
0070581908
commerce
658.4 / SEK